You get your water flowing, your heat working, and your stress levels back to normal. When we finish the job, you’re not wondering if it’ll break again next month or if you got ripped off.
That’s what happens when you work with plumbers who actually care about the outcome. We fix it properly the first time because we have to look you in the eye afterward. No corporate call center, no rotating cast of strangers – just Bobby and Rob, the same guys who’ve been handling East New York plumbing problems for decades.
Your home works the way it should. Your bills make sense. And you finally have a plumber you can trust when something goes wrong.
We’ve been serving New York families since 1983. We’re not the biggest plumbing company in Brooklyn, and we’re definitely not trying to be.
When you call us, you get Bobby and Rob – father and son who actually show up and do the work ourselves. No subcontractors, no mystery crews, no wondering who’s going to walk through your door. We’re licensed, insured, and we’ve been in East New York long enough to know which buildings have which problems and how to fix them right.
East New York properties come with their own challenges – older pipes, unique building codes, tight spaces. We’ve seen it all, and we know how to handle it without turning your simple repair into a major renovation project.
First, we show up when we say we will. Sounds basic, but apparently it’s revolutionary in this business. We look at your problem, figure out what’s actually wrong, and tell you exactly what it’ll cost before we touch anything.
Then we fix it properly. Not the cheapest way, not the way that looks good for six months – the way that actually solves your problem. We use quality materials and we don’t cut corners because we know you’ll call us if something goes wrong.
After we’re done, we clean up our mess and explain what we did. You get a fair bill with no surprise charges, and you get our number for when you need us again. That’s it. No drama, no runaround, no wondering if you got taken advantage of.
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We handle the full range of plumbing and heating work in East New York. Water heater installations and replacements, drain cleaning, sewer line work, boiler repairs and maintenance, gas leak detection and repairs, backflow prevention, and all the regular plumbing fixes that keep your home running.
East New York buildings often have older plumbing systems that need someone who understands how they were built and how they’ve aged. We know which materials last and which ones fail, which repairs hold up and which ones are just temporary patches. We also stay current with NYC building codes and inspection requirements, so your work passes inspection the first time.
Whether it’s an emergency repair at midnight or a planned upgrade you’ve been putting off, we approach every job the same way – figure out the right solution, price it fairly, and get it done without creating bigger problems down the road.
Most plumbers in Brooklyn charge between $125-$450 for typical jobs, with hourly rates running $75-$150. Emergency calls cost more, especially nights and weekends.
Here’s the thing about pricing – the cheapest quote usually isn’t the best deal. We’ve seen too many customers get burned by low-ball estimates that turn into massive bills once the “unexpected problems” start showing up. We give you honest pricing upfront and stick to it. No surprise charges, no hidden fees, no creative billing after the fact.
What matters more than the hourly rate is whether the job gets done right the first time. Paying twice to fix the same problem costs more than paying once to fix it properly.
Yes, we handle plumbing emergencies in East New York. Burst pipes, gas leaks, no hot water, backed up sewers – the stuff that can’t wait until Monday morning.
Emergency calls cost more because someone has to drop everything and come fix your problem right now. But we don’t gouge people when they’re desperate. We charge fair emergency rates and we don’t manufacture emergencies where they don’t exist.
When you call with an emergency, we’ll tell you honestly whether it really needs immediate attention or if it can wait until regular hours. Sometimes what feels like an emergency at 2 AM is actually something that can be safely handled the next day for a lot less money.
Yes, we’re fully licensed and insured to work throughout New York City, including East New York and all of Brooklyn. Bobby and Rob are both licensed master plumbers with decades of experience in NYC’s unique plumbing requirements.
Being licensed means we know the local codes, we pull proper permits when needed, and our work passes inspection. It also means you’re protected if something goes wrong. Unlicensed plumbers might charge less upfront, but they can create expensive problems that licensed professionals have to fix later.
We carry full insurance coverage for liability and workers compensation. If someone gets hurt or something gets damaged, you’re protected. Always ask to see current licensing and insurance certificates before letting anyone work on your plumbing.
East New York has a mix of older residential buildings and newer construction, each with their own typical issues. Older buildings often have original cast iron drain pipes that are starting to fail, galvanized supply lines that restrict water flow, and boiler systems that need regular maintenance.
We see a lot of clogged main drain lines from decades of buildup, water heaters that are past their useful life, and bathroom fixtures that need updating. Many buildings also have backflow prevention requirements that need annual testing and occasional repairs.
The key with older plumbing is knowing when to repair and when to replace. We don’t push unnecessary work, but we also won’t patch something that’s going to fail again in six months. We’ll give you honest advice about what needs immediate attention and what can wait.
Simple repairs like fixing a leaky faucet or unclogging a drain usually take 1-2 hours. More complex jobs like water heater replacement or sewer line work can take a full day or more, depending on access and complications.
East New York buildings sometimes present access challenges – tight basements, shared walls, older building materials that require careful handling. We factor this into our time estimates and we don’t rush through jobs just to get to the next one.
We’ll give you a realistic timeframe upfront and keep you updated if anything changes. If we run into unexpected complications, we explain what’s happening and get your approval before doing additional work. Most jobs go according to plan, but when they don’t, we handle it professionally.
Yes, we warranty our workmanship and stand behind what we do. The specific warranty depends on the type of work – repairs, installations, and different components have different coverage periods.
More importantly, we’re not going anywhere. We’ve been in business for over 40 years and we plan to be here for another 40. When you need warranty service, you call the same number and talk to the same people who did the original work.
We also help you understand manufacturer warranties on equipment we install. Water heaters, boilers, and other equipment come with their own coverage, and we’ll help you navigate that if problems arise. The key is working with someone who’ll be around to honor their commitments.